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Frequently Asked Questions(FAQ)
 


  • What is BoroMela.com?

  • BoroMela.com is an online market space where buyer and sellers can meet virtually from anywhere in the world. Seller can list their products and services in just minutes and attracts lots of buyers. Buyer can compare research and/or buy the products or services they want to buy. Buyer can also share their feedback in this site on any sellers or products or services

  • What products can I sell on BoroMela?

  • You can sell anything on BoroMela.com in the categories such as Electronics & Electrics, Books, Cell phones & Accessories, Car/Vehicle, Movies, Music & Game, Computers, Laptops & Software etc.

  • What is business seller?

  • A business seller could be a company or individual who are planning to sell certain categories of product on a regular basis at BoroMela

  • Who is a classified seller?

  • A classified seller is an individual who usually would like to sell a few products and not on a regular basis. A classified seller can also put advertisement on House rent, Tutor, Matrimonial etc.

  • I am a business seller. What is the first step to sell at BoroMela

  • You need to first open an online merchant account. It will take only a few minutes to open a merchant account. Please pick your merchant type based on the products you are selling. There are three different types of merchant accounts; 1. Online Merchant account, 2. Offline Merchant account and 3. Industrial Merchant account

  • I am a classified seller. What is the first step to sell at BoroMela

  • You need to first open an online classified account. It will take only a few minutes to create an account. Once completed, start adding your Ad

  • What is “Online Merchant” Account?

  • Online Merchant Account is for the sellers who are selling any of the following categories or any other categories that can be transacted online.
    -Books
    -Computers and accessories
    -Electronics (TV, DVD Player, Camera)
    -Music/Movie/Play CD/DVD
    -Clothing
    -Home and Office Appliances
    -Any other categories that can be sold online

  • What is “Offline Merchant” Account?

  • Offline Merchant Account is for the sellers who are selling any of the following categories or any other categories that need face to face negotiation to complete the transactions.
    -Cars/Motor Cycles
    -Real Estate
    -Apartment/Office

  • What is “Industrial Merchant” Account?

  • Industrial Merchant Account is for the sellers who are either wholesalers or industrial item sellers to other businesses. E.g. accessories for garments, printing materials for commercial offices etc.

  • How much does it cost open any of these Merchant Account?

  • As a starting promotion, all the merchant accounts are free of cost to open

  • How much does it cost open classified Account?

  • Creating classified account and selling or posting classified ads are absolutely free of cost

  • How much does it cost to sell on BoroMela?

  • Currently it’s free of cost for all business sellers for a limited time. For classified sellers, it is absolutely free of cost.

  • How do I upload my product?

  • Once you opened your merchant account or classified account, log in to your account and follow the steps to upload the products or add new Ad.

    How do I manage my orders?
    You can use the Web-based control panel to manage your orders. Once you logged in to your merchant account, you will see the option on your left panel.

  • What are the online transaction options?

  • For the local buyers one is “Cash on Delivery” and another is “Pick from store”.

  • What is “Cash on Delivery”?

  • This option will enable the seller to get the payment once the product is available on buyers’ door.

  • How cash on delivery works?

  • Once buyer chose this option then seller will get an email notification on "Order received for Sell" with the details of order and buyer. Buyer will also get an email notification explaining seller will contact about the transaction. Seller will then give a phone call to buyer to verify and confirm the transaction. Once satisfied, seller will arrange the shipment of products to buyer. Buyer will pay to the delivery person upon receipt of the products. Seller will arrange with the shipment company on this.

  • What is “Pick from Store” and how it works?

  • This option is selected by the buyer when he wishes to collect his desired product from the sellers place.

    If a buyer chose this option, then seller will get a notification on this. Similarly buyer will also get the notification to wait to hear from the sellers. Seller will then send an email to notify when to collect the products.

  • How do I get paid?

  • You have two options for getting paid by the buyer. One is “Cash on Delivery” another is “Pick from Store”, which are explained in the above question.

  • Can customer leave feedback? Why customer feedback is important?

  • Yes customers can leave feedback. Maintaining a high feedback rating is a critical factor for success on BoroMela.com.

    a. It's the best way for shoppers to identify you as a trustworthy merchant. Your rating appears on the Offer Listing Page and is one of the first things that customers see.

    b. Customers are more likely to purchase products from merchants with higher ratings.

  • Can I sell outside of Bangladesh?

  • Yes you can sell. We are still working on it. Please email us at info@boromela.com if you have any specific questions or suggestions.

  • How can I buy items from BoroMela.com?

  • You can buy items from BoroMela.com through following three(3) options:

         i). Cash Deposit:

    This payment option means you need to deposit the money before receiving the product to the boromela.com designated bank account. Once Boromela.com receives the payment, order will be shipped to buyer’s designated shipping address.

    Account Deposit:
    Available in all major cities of Bangladesh. You can order from our website choosing Account Deposit option and the checkout amount can be deposited to our bank account.

    Account Details:
    Bank name: BRAC Bank Limited
    Account name: Boromela.com Limited
    Account Number: 1505201610161001
         ii). Cash On Delivery:

    This payment option means you will make payment to the seller after receiving the products at your end. Once you choose this option then seller will give a phone call to you to verify and confirm the transaction. Once satisfied, seller will arrange the shipment of products to your end. You will pay to the delivery person upon receipt of the products. 

        iii). Pick From Store:

    This payment option means you need to collect your desired product from the seller’s store. To ensure you get the priced mentioned at BoroMela.com, please print out the Order Confirmation Receipt and show it to the seller when you collect the product from seller’s store.


  • How can I sell items in BoroMela.com?


  • Boromela.com Product Management. Sell on the same product detail pages where other merchants sell their items!
    1)Search. Find the item in our catalog of products.
    1)List. Tell us the condition, price, quantity and other condition of the items you want to sell.
    1)Or. You can create your own product details. Just by searching for duplicacy.

  • Not finding the answer to your question?

  • Please email us at info@boromela.com or Call us +8801678115452